We’re Not Your Typical Geek Squad
Keeping our clients safe and stable 24/7/365 is the Maxwell IT mantra. We’re super-committed to our clients; at the same time, we work hard to maintain a work/life balance for our team. Tremendous efficiency in business are gained through optimized technology, and bringing that concept to life is what we do every day at Maxwell IT—and we’re having a heck of a lot of fun building our careers along the way.
If working for a well-respected, fun, regionally recognized IT company sounds appealing to you, take some time and check us out. At Maxwell IT, we’re not only very good at what we do, we are also proud of how we get things done.
You’ll get to lead challenging initiatives with industry-leading technology and you’ll have a voice when it comes to the type of projects you work on. Build your skills, career and network with every engagement and experience great variety that never gets old.
Culture & Values
Remarkable. It’s a word that describes the clients we serve, the work we do and the Maxwell IT engineers. It’s also how we describe our culture, which is based on collaboration, mutual respect and a shared passion for succeeding together.
Maxwell IT encourages you to have a life outside of work. You can work locally and build long-lasting relationships with local clients, plus get to work with people who want to make an impact in their communities.
You work in a place that takes pride in building trust and relationships. You get to chart your career path based on what’s important to you. Your values, your leadership skills, your expertise—they actually matter.
Your colleagues know their stuff, and they’re eager to collaborate and share. For them, people come first whether it’s at work, home or in their communities. They think that success is something that’s meant to be shared. And that makes them the kind of people you’ll want to be around.
Positions Now Open:
Maxwell IT is hiring for a Tier I Network Engineer.
In this position, you will be responsible for acting as first tier technical support, handling both customer- and monitoring-generated issues. This position will be a member of a team of support professionals who interact daily with clients seeking technical support and expertise. Under limited supervision, you will assist in the planning, forecasting, implementation and monitoring of data and voice network systems ranging from basic to complex. You will perform analysis and troubleshooting to rectify problems, as well as escalate issues as directed.
IT Engineering – Troubleshooting, analysis, escalation and proactive communication, both remote and in the field.
Project Management – All engineers are given projects to manage based on their skill level and are trained on our standard methodology: from basic server virtualization to VLAN design.
Subject Matter Expertise (SME) – Our engineers follow their interests in specialization. Each team member has one or more subject matter expertise (SME) responsibilities. Whether it is building out our private cloud BDR solution or implementing a SIEM – we strive to match you with your area of interest to help build and maintain our technology standards.
Account Management – Depending on their level of expertise, our engineers will have client-facing responsibilities and must be able to maintain client relationships. We mentor you to learn our standard of strategic road mapping and vCIO level consulting.
What We Look For:
Outstanding written and verbal communication skills
Ability to work well under pressure and adapt in a fast-paced environment
Ability to work independently in a collaborative, team setting
High level of confidence – low level of ego
Eagerness to learn new technologies and build professional skills
Excellent people skills; the ability to show empathy and be a good listener
Excellent organizational skills
Knowledge and Expertise:
One to three years of network administration and support experience
Understanding of the principles, methods and techniques used in network administration and support
Solid understanding of LAN, WAN, VLAN or firewall environments
Knowledge of hierarchical and multi-layer network design
Expertise in network management systems architecture, such as network monitoring, fault detection, device management, etc.
Strong grasp of desktop operating systems and applications
Knowledge of voice and conferencing technologies
Must be able to work for any employer in the United States without sponsorship and be able to successfully complete a background investigation and drug screening
Technical Certifications / Ongoing Training:
A+, Network+, CCNA, MCSA, MCSE, CEH, CISSP, Project+, ITIL, PMP, Security+ are desired. Please share with us the certifications you have, as well as those you are interested in achieving. We incorporate annual certifications into our career development plans.
We are looking for candidates who possess an AA, BA or BS degree, and/or is in the process of completing college. Specialization in computer science or equivalent is preferred.
Our solution stack includes the following cutting-edge technologies:
MS Office 365
Windows 7 / 8 / 10
Note: Please include your related experience with each of these solutions.
Compensation and Benefits:
We offer a generous compensation and benefits program that includes:
Part-time telecommute program
Quarterly bonus plan
Regular performance reviews
Medical, dental and vision coverage
401(k) with employer match
Three weeks of paid time off earned in the first year
Nine paid holidays
Cell phone reimbursement
Reimbursement for initial certification exams/materials
Employee tuition assistant program
Please submit your resume along with a cover letter and three references to email@example.com